This past weekend I was called 3 different occasions for computers that where infected with viruses. They all had a a virus that resembled windows 7 restore backup. It was just a mimic and fake attempt to get information from client and place all your credit card information. They where a little tricky to remove but it easy once you obtain location of virus.
For one computer, it had all hidden files, many files allocated in different locations. Several sector where damaged, and it infiltrated their registry system. Luckly Windows 7 has this remarkable ability to self erase and copy new files that where corrupted. That allowed all the improper shortcuts and commands to be restored to normal.
I don't blame the computer users that got infected, they just didn't know better due to their knowledge on what programs really look like. This malware program looked like an actual windows program that said a virus was detected in your system and it would scan your computer and tell you that your PC was infected when that program was the actual infection.
I had to kill the unknown programs first and then use malware software to remove them. If you don't have a virus or malware on your computer right now, I recommend Microsoft Security Essentials, it works great and best of all it is free.
Better to be safe than sorry later, for all you techs, even though you might know about fixing PC's. It is always better to never have to go through that headache and lost of time doing it.
So be ware of pop ups that say that viruses are detected, specially when the program telling you that is not even installed on your system. Use common sense, and stay away from websites that are not safe, and of course stay away from hacked programs or key generators that will infect your PC with a virus.
Any questions welcomed, leave your comments below.
Navastech
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